Yes, listing owners are permitted to keep surveillance cameras in their space while it is rented, provided you follow these important rules.
Requirements for surveillance during a rental:
Disclose all cameras in advance — you must inform the renter about surveillance before they occupy the space. This should be included in your listing description or communicated directly when the booking is confirmed.
Disclose the exact locations — renters must know where every camera is positioned. Hidden cameras are not permitted.
Common areas only — cameras should only be placed in common or public-facing areas of the space, not in any private areas such as restrooms or changing rooms.
Comply with local laws — surveillance regulations vary by city and country. It is your responsibility to ensure your setup complies with applicable privacy laws.
Best practice:
Add a note to your listing description stating that security cameras are present and their general locations (e.g. "Security cameras are in place at the entrance and rear of the space"). This sets expectations clearly before any booking is made and avoids disputes.
If a renter objects to surveillance after a booking is confirmed, contact support@thestorefront.com for guidance.