Here’s a summary of our Cancellation Policy for listing owners:
Cancellations by Space Owners
After a booking is made with Storefront, a Space Owner may cancel at any time, subject to the following terms:
Should the Space Owner cancel before the Move-In Date, Space Owner shall refund to the Occupant (i) any and all funds received under this Agreement; (ii) refund to the Occupant Storefront's fee which have been paid by the latter to Storefront.
It is expressly mentioned that Storefront's fee will be kept by Storefront.
Should the Space Owner cancel on the Move-In Date or at any time thereafter, it shall only do so with thirty (30) days prior written notice to the Occupant, and Space Owner shall pay to Occupant all of the following: (1) a refund, at a pro rata amount, for all days less than the full term which the Occupant cannot occupy the Space due to the Space Owner’s early termination; (2) a sum recognized as Early Revocation Damages for costs related to the Occupant’s being forced to vacate the premises prematurely, equal to a pro rata amount for all days less than the full term which the Occupant cannot occupy the Space due to the Space Owner’s early termination. This sum will equal the refund required provided in (a) of this Section but paid in addition to the refund; (3) a fee equal to 20% of the total amount due under this agreement to recompense the Occupant of the Storefront’s fee, which shall not be refunded.
Please refer to our Terms of Service for more information.