Notifications keep track of what happens on your requests, listings and payments. Once you are logged in, you will find them under the bell at the top of the page. New notifications appear there without reloading the page.
The bell in the navigation bar
On a larger screen, the bell is labelled Notifications and shows how many notifications you have not read yet. Above 99, it shows 99+.
On a smaller screen, such as a phone, a dot on the bell means you have unread notifications.
The notifications menu
Select the bell to open the menu. It opens on the Unread tab and shows your 5 most recent notifications. If you have nothing unread, it shows the All tab instead. Select View all to open the full notifications page.
The notifications page
Switch between All and Unread at the top of the page.
Notifications are shown 20 at a time. If you have more, use the page numbers at the bottom.
Each notification shows how long ago it happened. Hover over that time to see the exact date and time.
To clear everything at once, select Mark all as read and confirm in the window that opens. This cannot be undone. The button is unavailable when you have no unread notifications.
Opening a notification
Selecting a notification marks it as read, along with any other unread notifications about the same request, and takes you to where you can act on it:
notifications about an inquiry, an offer, a payment or a message open that request;
notifications about a listing review open the listing;
a request for payout information opens your company information, where you can add what is missing.
What you will be notified about
If you are a listing owner:
a renter is inquiring about one of your spaces;
a renter has sent you an offer and asks you to confirm the details;
your listing is being reviewed, has passed review and is ready to publish, or did not pass review;
we need more information from you to keep paying you for your bookings.
If you are a renter:
your inquiry for a space has been sent;
an offer is waiting for your payment;
your payment for a space was declined by your bank.
Whether you are a listing owner or a renter, you are also notified when a message you sent did not pass review.
New messages are not listed in notifications. You will find them in the conversation on each request.
Other ways we keep you informed
Storefront also sends emails about your activity. Those are sent separately and are not affected by reading or clearing your notifications.
You can also get text messages about your inquiries. See How do I get SMS notifications?