Storefront can send you a text message when something happens on your inquiries, so you do not have to keep checking the site. SMS notifications stay off until you add a mobile number and verify it.
Turn on SMS notifications
Open your account menu and select Account & Settings, then Notifications.
Choose your country and enter your mobile number under SMS notification number. The Send Code button becomes available once the number is valid.
Select Send Code. We text a 6-digit verification code to that number.
Enter the code under Verification Code and select Verify Phone.
When the page says "You're signed up to receive SMS updates on your inquiries.", you are all set. Message and data rates may apply.
Which text messages you will receive
If you are a listing owner:
New inquiry — when a renter's inquiry about your space has passed review and is sent to you.
Request to book — when a renter requests to book your space.
New message — about a minute after someone writes to you, and only if you have not read it by then.
If you are a renter:
Booking confirmed — when the listing owner accepts your request to book.
New message — about a minute after someone writes to you, and only if you have not read it by then.
Each text includes a link that opens the request or conversation on Storefront.
Change your number
Once a number is verified, the page shows it with an Opt Out of SMS button. To use a different number, select Opt Out of SMS, then add the new number and verify it with the steps above. No texts are sent until the new number is verified.
If you are in the middle of verifying and entered the wrong number, select Cancel Verification and start again.
Turn off SMS notifications
Select Opt Out of SMS on the same page. Your number is removed and the texts stop. This does not change the emails Storefront sends you.
If something is not working
The code has not arrived. Check that the number shown is correct, then select Resend Code. A new code is only sent if at least 5 minutes have passed since the last one, and only the most recent code works.
"Enter a valid mobile number." Check the country you selected and make sure it is a mobile number.
The code is not accepted. Make sure you are entering the most recent code you received.
Your number is verified but no texts arrive. Text messages can only be sent to mobile numbers in the countries where SMS notifications are available. You will still see every update on Storefront and by email.
Still stuck? Write to support@thestorefront.com.