Before payouts can be sent, our payment processor, Stripe, has to verify the identity of the person who represents your company, in compliance with US financial regulations (specifically KYC — Know Your Customer — requirements).
When the full SSN is needed:
If the company representative's address is in the US, the Company Information form asks for the last 4 digits of their SSN or ITIN. Depending on risk and payout amounts, Stripe may also ask for the full Social Security Number. When it does, a “Full Social Security Number” field appears under Company Information, and it must be filled in before payouts can be sent.
For the most up-to-date information on what personal information Storefront requires for your account and payout setup, please see this article on personal information requirements. For where the field appears in the form, see Why do I need to enter my full Social Security Number (SSN) under company information?
If you have concerns about any personal data you previously provided, contact support@thestorefront.com and our team can assist with your data privacy questions.
